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Virtual Assistant

Most of our clients choose a monthly retainer package, this is where you will receive a set number of hours per month.

The package hours are 20, 40, 80, or you can choose the unlimited package.

Your Virtual Assistant will be able to perform any tasks within her realm or scope, he/she will be selected carefully based on your needs in your business.

Here is a list of 100 tasks your VA can handle for you, this list is not all-inclusive

• Email management
• Social media management
• Content creation (blog posts, newsletters, social media posts, etc.)
• Calendar management and scheduling
• Data entry and management
• Research (market research, competitor research, product research, etc.)
• Travel booking and itinerary management
• Online file organization and management
• Proofreading and editing
• Online customer support (emails, chat, phone)
• Lead generation and list building
• Graphic design (social media graphics, logos, etc.)
• Video editing and transcription
• Email marketing campaigns
• Sales and marketing support
• Online event planning and coordination
• Website management (updates, backups, maintenance)
• Product listings and optimization on online marketplaces
• Order fulfillment and tracking
• Online reputation management
• Copywriting (sales copy, product descriptions, etc.)
• Audio editing and transcription
• Online research for product development
• Bookkeeping and accounting tasks
• Online advertising (Facebook ads, Google Adwords, etc.)
• Podcast editing and transcription
• Online surveys and polls creation
• E-commerce platform management (Shopify, WooCommerce, etc.)
• Virtual event organization and coordination
• Customer database management
• Email newsletters creation and sending
• Search engine optimization (SEO)
• Online course creation and management
• Online store management and optimization
• Online brand management
• Personal shopping and errands coordination
• Lead nurturing campaigns
• Online course launch support
• Writing proposals and pitch decks
• Recruitment assistance
• Social media influencer outreach
• Online public relations and media outreach
• Affiliate program management
• Online community management
• Legal research and documentation preparation
• Online forum moderation
• Online event promotion and ticket sales management
• Influencer marketing campaigns
• Amazon product listings optimization
• Sales funnel creation and management
• Podcast promotion and outreach
• Online survey analysis and report preparation
• Website usability testing
• Online chatbot creation and management
• YouTube video optimization
• Infographic design
• Social media ad campaign management
• Online reputation monitoring and crisis management
• Facebook group management
• Email drip campaigns
• Keyword research and analysis
• YouTube channel optimization
• Online course marketing and promotion
• Online transcription of meetings, webinars, etc.
• Guest post outreach and publication
• Product research and analysis
• User testing and feedback collection
• Online survey creation and data collection
• Online competitor analysis
• Blog commenting and outreach
• Online payment processing and invoicing
• Video captioning and subtitling
• Online community building and management
• Online affiliate program setup
• Product launch strategy creation
• Online business listing optimization
• Online brand building and promotion
• Affiliate network setup and management
• Online A/B testing
• Online product and service reviews monitoring
• Product packaging and label design
• Online focus group coordination and management
• Podcast guest outreach and scheduling
• Online ad targeting and retargeting
• Online event ticket sales and management
• Lead magnet creation and optimization
• Online reputation analysis and reporting
• Online content marketing strategy creation
• Product listing optimization on social media platforms
• Online business valuation research
• Online keyword tracking and ranking analysis
• Online event sponsorship outreach and coordination
• Online crowdfunding campaign management
• Online referral program setup and management
• Online employee training and development
• Online customer service training
• Online business plan creation
• Online bookkeeping system setup and management
• Online database creation and management
• Online inventory management and optimization
*Ad Management is a separate price*

Retainer Package

Here are the advantages of subscribing to a retainer package:

• Consistent Support: With a retainer, clients have guaranteed access to their VA for a set amount of hours or tasks each month, ensuring consistent support for their operations.
• Cost Savings: When clients commit to a longer-term, they often receive a better hourly rate or package deal compared to ad-hoc or project-based pricing.
• Priority Service: Clients on retainer packages may receive preferential treatment, ensuring their tasks are prioritized over non-retainer clients.
• Enhanced Collaboration: Over time, the VA becomes familiar with the client’s business, preferences, and work style, leading to smoother collaboration and more efficient work.
• Budget Predictability: Retainer packages generally have a fixed cost, allowing clients to budget more effectively and know what to expect each month.
• Time Savings: Clients don’t have to search for and onboard a new VA for every task, saving them valuable time.
• Flexible Task Allocation: Depending on the agreement, clients can usually allocate different tasks to the VA throughout the month, providing flexibility as needs arise.
• Improved Planning: Knowing they have a dedicated VA allows clients to plan tasks, projects, and assignments more proactively.
• Long-Term Strategy Development: A longer-term working relationship allows the VA to understand and anticipate the client’s needs better, contributing more strategically and providing insights into improving processes.
• Peace of Mind: With a reliable VA on retainer, clients can focus on growing their business, knowing that administrative and other tasks are being managed competently.

Retainer packages, while beneficial in many situations, may not be the right fit for everyone. Clients should consider their ongoing needs, the consistency of their workload, and their budget when deciding on the best arrangement.

Online Business Manager or Virtual Business Manager

An Online Business Manager (OBM) is responsible for overseeing and managing various aspects of an online business.
Here is a list of 100 tasks your Virtual Business Manger or Online Business Manager can handle for you, this list is not all inclusive:
• Develop and implement business strategies
• Create and manage project plans
• Coordinate and delegate tasks to team members
• Conduct market research and competitor analysis
• Analyze business data and prepare reports
• Monitor and optimize website performance
• Manage and coordinate online marketing campaigns
• Develop and manage social media strategies
• Implement and manage email marketing campaigns
• Coordinate and manage content creation and publishing
• Develop and manage digital advertising campaigns
• Conduct website audits and optimize SEO
• Manage customer relations and handle customer inquiries
• Implement and manage customer support systems
• Develop and manage affiliate marketing programs
• Create and manage sales funnels
• Coordinate and manage product launches
• Manage and track inventory and supplies
• Develop and manage partnerships and collaborations
• Monitor and analyze key performance indicators (KPIs)
• Conduct financial analysis and budgeting
• Manage payment processing systems
• Coordinate and manage online events and webinars
• Monitor and manage online reviews and reputation
• Develop and implement customer retention strategies
• Create and manage training and onboarding programs
• Coordinate and manage virtual team meetings
• Conduct market segmentation and targeting
• Develop and implement pricing strategies
• Coordinate and manage outsourced services and vendors
• Develop and manage referral programs
• Conduct A/B testing and conversion rate optimization
• Manage and update website content and design
• Coordinate and manage product fulfillment and shipping
• Develop and manage customer feedback systems
• Analyze and optimize customer acquisition costs
• Develop and manage client contracts and agreements
• Coordinate and manage online advertising campaigns
• Conduct user experience research and optimization
• Manage and update online business policies and terms
• Develop and manage customer loyalty programs
• Coordinate and manage influencer marketing campaigns
• Conduct competitor analysis and benchmarking
• Develop and manage customer segmentation strategies
• Manage and update customer databases
• Coordinate and manage product testing and quality assurance
• Develop and manage customer satisfaction surveys
• Monitor and manage online security and privacy measures
• Coordinate and manage website redesigns and updates
• Develop and manage customer onboarding processes
• Conduct customer journey mapping and optimization
• Manage and update online business listings and directories
• Coordinate and manage market research studies
• Develop and manage customer feedback loops
• Monitor and manage website analytics and reporting
• Coordinate and manage online sales promotions
• Develop and manage customer upselling and cross-selling strategies
• Manage and update online business branding and messaging
• Coordinate and manage customer testimonials and case studies
• Develop and manage customer loyalty and rewards programs
• Monitor and manage online reputation management tools
• Coordinate and manage customer retention campaigns
• Develop and manage customer referral programs
• Manage and update online business legal compliance
• Coordinate and manage online customer communities
• Develop and manage customer churn prevention strategies
• Monitor and manage online customer reviews and ratings
• Coordinate and manage customer satisfaction measurement tools
• Develop and manage customer lifetime value analysis
• Manage and update online business copyright and trademarks
• Coordinate and manage customer data privacy policies
• Develop and manage customer advocacy programs
• Monitor and manage online customer support systems
• Coordinate and manage customer feedback and complaints
• Develop and manage customer segmentation models
• Manage and update online business terms of service
• Coordinate and manage customer loyalty initiatives
• Develop and manage customer engagement strategies
• Monitor and manage online customer sentiment analysis
• Coordinate and manage customer loyalty measurement tools
• Develop and manage customer satisfaction improvement plans
• Manage and update online business data protection measures
• Coordinate and manage customer satisfaction surveys and analysis
• Develop and manage customer win-back strategies
• Monitor and manage online customer feedback platforms
• Coordinate and manage customer advocacy campaigns
• Develop and manage customer experience improvement initiatives
• Manage and update online business data retention policies
• Coordinate and manage customer satisfaction measurement surveys
• Develop and manage customer referral initiatives
• Monitor and manage online customer complaint resolution
• Coordinate and manage customer experience optimization projects
• Develop and manage customer segmentation strategies
• Manage and update online business data breach response plans
• Coordinate and manage customer feedback integration into business processes
• Develop and manage customer satisfaction improvement campaigns
• Monitor and manage online customer support ticketing systems
• Coordinate and manage customer journey optimization projects
• Develop and manage customer satisfaction score tracking systems
• Manage and update online business data backup and recovery processes

Frequently Asked Questions

Do I have to buy a monthly plan to use Fancy Freelancers?
Yes, Fancy Freelancers is a monthly subscription. You can cancel at any time, for any reason. There aren’t any contracts, just a one-time agreement.
Are there any other fees or charges?

There are no other charges or fees – our rates include absolutely all costs.

If I buy a big plan do I get better rates?
Yes, discounts of up to 33% are available on bigger plans.
What do I get for my hourly rate?
You get a dedicated assistant plus access to over 350 other skills
What happens if I use all of my hours?

You can buy more, in as little as 5 hours, or upgrade your account.

Can I cancel or switch plans easily?
Yes, you can cancel or switch plans at any time with no penalty.
Do I pay by the second, minute or hour?
We bill for our time by the minute – so if a task takes 49 seconds you pay for 1 minute.
Do my hours roll over each month?
No, your hours do not roll over, there is a use them or lose them. If you need help delegating task, reach out to your Client Happiness Manager.